Privacy Policy
Home 7 Inc. ("we", "us") operates the account and licence service for the Mise desktop application. This policy explains what personal information that service handles.
The short version
Your business data stays on your computer. Employee records, payroll, Social Insurance Numbers, bank details, customers, invoices, inventory and everything else you enter into Mise are stored in a database on your own computer. They are never sent to our servers. Our servers only know who your account is and which modules you are entitled to use.
What we collect
- Account details: your email address, the business name you give us, and a salted hash of your password (we cannot read your password).
- Installation identifiers: a random identifier generated by each installation of the app, plus an optional label you choose (for example "Front counter PC"). It is not a hardware fingerprint and does not identify your computer beyond this random value.
- Subscription information: your trial and subscription status, the modules you have, billing period dates, and your Stripe customer reference.
- Technical logs: when your app contacts our server we log the time, request type and IP address, to keep the service secure and working. Logs are kept for a limited period.
- Support messages: anything you send us when you contact support.
What we do not collect
We do not collect the contents of your Mise database or files, your employees' or customers' personal information, your financial records, or usage analytics about what you do inside the app.
How we use it
- To create and secure your account and issue the licence the app needs.
- To bill you and manage your subscription.
- To send transactional emails, such as a password-reset code.
- To prevent abuse and fraud, and to comply with the law.
Who else handles information
- Stripe processes payments and receives your billing details. We never see or store your full card number.
- Our email provider delivers transactional emails (your email address and the message).
- Our hosting provider runs the account service in Canada.
We do not sell personal information or use it for advertising.
Retention
We keep account and subscription records while your account is open and for as long afterwards as needed for billing, tax and legal purposes. You can ask us to delete your account; some billing records must be kept by law and by Stripe.
Your rights
You can ask to access, correct or delete the personal information we hold about you, and to withdraw consent, subject to legal requirements (including Canada's PIPEDA and, where it applies, Quebec's Law 25). Contact support@onepbdc.com. If you are not satisfied with our response you can contact the Office of the Privacy Commissioner of Canada.
Cookies
The account service does not use tracking cookies. The admin page (for our staff) keeps a session token in your browser's session storage while you are signed in.
Changes and contact
If we change this policy in a material way we will tell you by email or in the app. Questions: support@onepbdc.com (Home 7 Inc.).